Questions, answered.

Nothing. Standard shipping is complimentary on every order, worldwide, with no minimum. There is no threshold to reach and no code to enter.

We produce regionally: orders for Europe ship from the EU, orders for North America ship from the United States. Shorter routes, fresher batches, faster delivery.

The moment your order leaves the warehouse, you receive a shipping confirmation by email with a tracking link. Details on delivery and customs are on the Shipping & Returns page.

All major cards, plus express payments such as Apple Pay, Google Pay and Shop Pay. Checkout is fully encrypted, and your payment data never touches our own servers.

Within the EU and within the United States: no. Orders ship from inside your region, so nothing crosses a customs border. For the United Kingdom and other countries outside these regions, import taxes or duties may occur on delivery; they are set by your local authorities, not by us.

Twelve weeks, and the bottle stays with you. If anything arrives wrong, the founder makes it right. Personally. Start a return via the contact page with your order number.

Our single formulas hold quiet, permanent prices: no sales, no codes, no countdowns. Sets and rituals carry a modest, honest advantage over buying the formulas alone; that advantage is the only discount we do.

Yes. All ten formulas of the Opening Collection are vegan, and every product page discloses the complete INCI list. Nothing hidden.

If you want one product: start with PURE, the daily cleanser everything else stands on. If you want a complete routine decided in one step: the Morning Ritual (4 steps) or the Evening Ritual (6 steps). If you came for renewal: ETHER, the signature.

Every product page lists skin-type guidance and the full ingredient list, so you can check against your known sensitivities. DUSK is fragrance-free by design. With active formulas such as REVEAL (10% Lactic Acid), introduce slowly: once a week at first. If you are pregnant, nursing or under dermatological treatment, ask your physician before adding new actives.

ETHER is built around Bakuchiol, a plant-derived compound that has been studied alongside retinol for renewal, without the harshness commonly associated with it. It is not a medicine and we make no medical claims: we simply publish what is in the bottle and let the formula speak.

No. GRACE is a protective day cream, but it is not a sunscreen and carries no SPF. Finish every morning with a broad-spectrum SPF 30 or higher as your true last step, especially when using active formulas such as LUMIS or REVEAL.

The 30 ml concentrates (VEIL, LUMIS, FORM, ETHER, REVEAL) last around 6 to 10 weeks at their recommended daily or weekly use. The 50 ml creams (GRACE, NOCTURNE) last roughly 6 to 8 weeks. The 145 ml formats (PURE, SOLEIL) and the 100 ml DUSK typically carry you through 2 to 3 months.

No. Our formulas are vegan and produced in the EU and the US under EU cosmetics regulation, which prohibits animal testing for cosmetics.